Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2024 - 20:00 EDT
Scheduled
Dear customer,
We want to inform you that there’s a planned maintenance coming up for Security Center SaaS.
The maintenance is in a relation to an update of a cloud component that handles the desktop, web, mobile and applications connectivity, as we’ll be performing an upgrade.
Access to your system will be temporarily interrupted during the maintenance periods listed below. Video recordings and access operations will not be affected. - September 11th from 20:00-24:00 EDT (00:00-04:00 UTC on Sep 12th) - September 12th from 14:00-18:00 EDT (18:00-22:00 UTC) - September 13th from 02:00-06:00 EDT ( 06:00-10:00 UTC)
We appreciate your patience and understanding. For more information or if you have any questions or issues open a support case on the Genetec Technical Assistance Portal.
Posted Sep 05, 2024 - 16:24 EDT
This scheduled maintenance affected: Web, desktop, and Mobile applications.