Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2024 - 02:00 EDT
Scheduled
Dear customer,
We want to inform you that there’s a planned maintenance coming up for Security Center SaaS.
The maintenance is in a relation to an update of a cloud component that handles the desktop, web, mobile and applications connectivity, as we’ll be performing an upgrade.
Access to your system will be temporarily interrupted during the maintenance periods listed below.
Video recordings and access operations will not be affected. - September 17th from 02:00-06:00 EDT (06:00-10:00 UTC)
We appreciate your patience and understanding. For more information or if you have any questions or issues open a support case on the Genetec Technical Assistance Portal.
Posted Sep 13, 2024 - 13:19 EDT
This scheduled maintenance affected: Web, desktop, and Mobile applications.